1-2-1 Training: Complex Weekday

Cancellation Policy

Within the allocated times for the session this includes an introduction at the beginning as well as a reflective discussion at the end. Willow’s Walks Gundog and Behaviour Training provides force free, non - coercive methods and approaches (R+) by offering choice, reward and reinforcement. Any handler applying force/punishment will be guided to use our methods in their training, should this create conflict then the handler will be advised to seek an alternative trainer. Please ensure you have read and understood these Terms and Conditions prior to booking. By placing a booking you are deemed to have read, understood and accepted them. Cancellations If cancellation is requested 14 days prior to the date of the event, a credit will be provided to be used towards other services mutually agreed between the owner and the client. The trainer reserves the right to terminate any booking with immediate effect should any dog become dangerous or aggressive during the session. In this instance, the trainer will support and guide the handler as best they can to gain back control of their dog and reduce risk of harm to others. The trainer will provide as much notice as possible should a session need to be cancelled or changes made to relocate to another venue. All cancelled sessions will be automatically transferred onto the next month's program. There will be no monetary refunds due to the outgoing costs to run the sessions. Liability- Handler/Owner The Handler (owner of the dog) shall be liable and responsible for their dog at all times, this includes the welfare of the dog during the sessions. For example, providing your dog (s) with timely breaks, rest, fresh water for drinking, shade on hot days, warm on cold days etc.. Should any accident or injury occur during the session, the owner will be liable for medical expenses. The Handler is responsible for cleaning up after their dog, all faeces must be bagged and taken home. The Handler is responsible to work consistently with their dog following the training tips and advice to ensure the best outcomes. The Handler is liable in following the instructions of the Trainer on the day of the sessions to ensure everyone’s safety. The Handler is liable in making sure their dog is fully vaccinated and all vaccinations/boosters are kept up to date. Under no circumstances should your dog attend a session if they seem unwell

Contact Details

• Willow’s Walks Gundog and Behaviour Training, Southam Lane, Cheltenham, UK

  07899075552

  willows.walks2022@gmail.com